Valet Operations App

The Complete Mobile Toolkit for Valet Runners

Empower your team with a real-time mobile app designed to speed up vehicle check-ins, record damages with photos, manage key slots, and fulfill return requests instantly.

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Mobile App Screen

1. Login Screen

Secure access to the VALI system. Verifies credentials and redirects to user-specific dashboards based on permissions.

  • ✓ Verify the user's identity.
  • ✓ Secure access to the APP.
  • ✓ Provide access to the dashboard and user-specific permissions.
1. Login Screen
Mobile App Screen

2. Valet Dashboard

The main operational screen providing a real-time overview of parking activities, revenue, and active vehicles.

  • ✓ View key operational statistics and parking availability.
  • ✓ Monitor active, delivered, and available vehicles.
  • ✓ Track parking categories and service requests.
  • ✓ Manage vehicle pickup requests and workflows.
2. Valet Dashboard
Mobile App Screen

3. New Check-In Screen

Register vehicles upon arrival with complete documentation to ensure seamless tracking throughout lifecycle.

  • ✓ Register customer and vehicle information.
  • ✓ Select parking type, zone, and assigned worker.
  • ✓ Capture a vehicle photo for documentation.
  • ✓ Create and save a new check-in record.
3. New Check-In Screen
Mobile App Screen

4. Requests Screen

Monitor and manage operational queues, from vehicle deliveries to additional car wash requests.

  • ✓ View the total number of received vehicles.
  • ✓ Monitor requested vehicle deliveries and services.
  • ✓ Track vehicle status using color indicators.
  • ✓ Organize and manage active requests in real time.
4. Requests Screen
Mobile App Screen

5. Notifications Screen

Display all alerts related to valet operations, ensuring fast response and efficient service management.

  • ✓ View all incoming notifications in one place.
  • ✓ Filter notifications by All, Unread, or Read.
  • ✓ Receive alerts for vehicle pickups and new services.
  • ✓ Highlight unread notifications with a visual indicator.
5. Notifications Screen
Mobile App Screen

6. Service Statuses

Track the progress of requested services, allowing both staff and customers to understand the current stage.

  • ✓ Requested: Waiting to be processed.
  • ✓ Under Processing: Service is currently being performed.
  • ✓ Completed: Successfully finished.
  • ✓ Real-time status reflection on the dashboard.
6. Service Statuses
Mobile App Screen

7. Car Details Screen

Complete information about the vehicle and customer, enabling staff to manage services, payments, and checkout.

  • ✓ Vehicle & Customer Information (name, plate, zone).
  • ✓ Parking duration, fees, and service charges.
  • ✓ View all requested services.
  • ✓ Update service statuses directly.
7. Car Details Screen
Mobile App Screen

8. Customer QR Code Access

Allow customers to digitally interact with their valet order seamlessly through their mobile device without an app.

  • ✓ Generate and display a unique QR code per order.
  • ✓ Customers can complete missing personal info.
  • ✓ Request vehicle delivery or track service status.
  • ✓ View the invoice seamlessly on their phone.
8. Customer QR Code Access
Mobile App Screen

9. Payment Method Selection

Manage checkout logistics by setting the payment status as Cash or a complimentary service (Free).

  • ✓ Accept cash payments and update invoice automatically.
  • ✓ Process exemptions for 'For Free' services.
  • ✓ Select approving facility/tenant for waived fees.
  • ✓ Reference numbers logged for auditing purposes.
9. Payment Method Selection